Last updated: 3 June 2026
Niara Tribe (“we”, “us”, “our”) is committed to protecting the privacy of every visitor and customer. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over it when you visit niaratribe.com (the “Site”) or place an order with us.
This policy is issued in compliance with the Information Technology Act, 2000 and its rules, the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Digital Personal Data Protection Rules, 2025, and other applicable Indian law. For the purposes of the DPDP Act, Niara Tribe acts as a Data Fiduciary.
1. Who We Are
Business: Niara Tribe is a brand owned and operated by Niharika Verma, sole proprietor, trading as Innowiz Solutions (operating the brand “Niara Tribe”).
GSTIN: 07AEQPV2137K1ZX
Registered Address:
14/95, 1st Floor, Geeta Colony, East Delhi, Delhi – 110031
Email: support@niaratribe.com
Phone: +91 9818 161 198
2. Information We Collect
- Identity & Contact Data: such as your name, billing and shipping address, email address and phone number.
- Order Data: order history, items purchased, and communications with our support team.
- Payment Data: processed securely by our payment gateway (Razorpay). We do not store your full card, UPI or bank details on our servers — see the Payment Gateway Policy below.
- Technical & Usage Data: IP address, browser type, device information, pages viewed and referring URLs, collected through cookies and similar technologies (see our Cookies Policy).
- Marketing & Communication Data: preferences you share, newsletter subscription status, and reviews or content you submit.
3. How We Use Your Information
We process your personal data for the following purposes, on the basis of your consent and/or to perform our contract with you:
- To process, fulfil and deliver your orders, including sharing necessary details with our logistics partner (Shiprocket) and payment gateway (Razorpay).
- To create and manage your account and provide customer support.
- To send order updates, shipping notifications and transactional messages.
- To send marketing communications and newsletters, where you have opted in (you may unsubscribe at any time).
- To improve our Site, products and services, and to analyse usage.
- To prevent fraud, secure our Site, and comply with legal obligations.
4. Sharing Your Information
We do not sell your personal data. We share it only with trusted third parties who help us run our business, including:
- Shiprocket: our logistics and shipping aggregator, to deliver your orders and provide tracking.
- Razorpay: our payment gateway, to process payments securely.
- Service Providers: communication, analytics, hosting and marketing providers who process data on our behalf under appropriate safeguards.
- Legal Authorities: where required by law, regulation, court order, or to protect our rights.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, tax or reporting requirements. When data is no longer required, we securely delete or anonymise it.
6. Your Rights
Subject to applicable law, including the DPDP Act, 2023, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data, where applicable.
- Withdraw consent at any time, where processing is based on consent.
- Nominate another individual to exercise your rights in the event of death or incapacity.
- Grievance redressal in respect of how we handle your data.
To exercise any of these rights, contact our Grievance Officer using the details in Section 9.
7. Data Security
We implement reasonable technical and organisational security measures — including SSL/TLS encryption, access controls and secure third-party processors — to protect your data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. Under the DPDP Act, processing the data of a child requires verifiable parental consent. We do not knowingly collect personal data from children without such consent.
9. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of our Grievance Officer are:
Name: Niharika Verma (Proprietor)
Email: support@niaratribe.com
Phone: +91 9818 161 198
Address: 14/95, 1st Floor, Geeta Colony, East Delhi, Delhi – 110031
We will acknowledge complaints within 24–48 hours and aim to resolve them within the timelines prescribed under applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Please review it periodically.
